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Author Topic: GraniteRock Cookware 12 Inch Sauce Pan  (Read 16167 times)

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pmillen

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Re: GraniteRock Cookware 12 Inch Sauce Pan
« Reply #60 on: October 10, 2023, 09:51:06 PM »
Quote from: Bentley on October 10, 2023, 02:38:01 PM
It is in good shape, but it probably only gets used 3 to 4 times a year.  It is a crowned center, something I did not know when I bought it and something I do not like!  If they have products with flat bottoms now, I would highly recommend them for long lasting wear!

Bentley, GraniteRock may consider it a manufacturing defect and replace it at no charge.  A Hexclad Service Representative said that they would replace a Hexclad center-bulged frying pan under the lifetime warranty.  You don't have anything to lose by calling them.
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Paul

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Bentley

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Re: GraniteRock Cookware 12 Inch Sauce Pan
« Reply #61 on: October 11, 2023, 07:47:21 PM »
Are they supposed to be flat?
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pmillen

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Re: GraniteRock Cookware 12 Inch Sauce Pan
« Reply #62 on: October 11, 2023, 09:22:31 PM »
Quote from: Bentley on October 11, 2023, 07:47:21 PM
Are they supposed to be flat?

I can't speak for Granite Rock.  You'd have to ask their customer service people.  But Hexclad pans are supposed to be flat.

That's kinda' moot for me, because my gas range isn't level so grease runs to one side.
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Paul

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WiPelletHead

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Re: GraniteRock Cookware 12 Inch Sauce Pan
« Reply #63 on: October 11, 2023, 10:12:17 PM »
Quote from: pmillen on October 11, 2023, 09:22:31 PM
Quote from: Bentley on October 11, 2023, 07:47:21 PM
Are they supposed to be flat?

I can't speak for Granite Rock.  You'd have to ask their customer service people.  But Hexclad pans are supposed to be flat.

That's kinda' moot for me, because my gas range isn't level so grease runs to one side.
Quote from: Bentley on October 11, 2023, 07:47:21 PM
Are they supposed to be flat?

I have a 10" Granite Rock skillet and the bottom is flat on it.
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