Ross,
Thank you for this advice. I just called Rec Tec and the experience was painless. The call lasted 6 minutes and in that time he confirmed that the new 103 version controller and probes were being shipped today for an arrival this week, we discussed how to install it, and briefly touched on calibrating probes.
He was very nice and knowledgeable and it appears Rec Tec is very prepared to handle this problem. Likely because the problem is prevalent at the moment, but prepared nonetheless.
I'll report back on the resolution of this issue and controller performance.