Well, I spoke with MAK the other day. The current version of the controller software does not have reported flame out issues, and that is the version that I am running. With that said, I have spoken with a few other MAK owners, along with numerous other pellet grill owners, some right here on this forum. Not all, but the consensus seems to be this... any pellet grill, when cooking at a high temp and then wanting to drop the temp by a significant amount... it is best to make the change on the controller and then hold the lid open for a minute or so to quickly dump the heat from the high temp cook, allowing the pit temp to quickly come down to your new desired temp. Much less chance of losing your fire by doing this. From what I’ve gathered, this is not a brand specific issue but just the nature of pellet cookers.