Pellet Fan

Pit Talk -- Comments and Questions Regarding These Pellet Pits => GMG => Topic started by: Zombini on July 08, 2022, 10:54:01 PM

Title: GMG ledge louder than old DB
Post by: Zombini on July 08, 2022, 10:54:01 PM

My new ledge works fine and has smoked some really good food but it is or was just so much louder than my old DB. Today I was in the store where I purchased the grill and I mentioned that my Ledge just seemed to be louder than my old DB, I had a video of it on my phone and played it for him and he said it definitley shouldn't be that loud and that the fan was bad. He gave me a new fan and said they would take care of the warranty....also they would replace the fan for me if I wanted to bring the grill back. You cant beat that for service. I replaced the fan and cant believe the difference. I didnt want to be labeled a hater so I was afraid to mention it but glad I did in the store where I purchased.....so if you think something is not right...you are probably right. I love my grill again!
z

Title: Re: GMG ledge loser than old DB
Post by: 02ebz06 on July 09, 2022, 08:23:49 AM

Glad you were able to get it resolved easily.

Title: Re: GMG ledge loser than old DB
Post by: Bentley on July 09, 2022, 11:09:51 AM

Good dealer!