On the Memphis site there is no comprehensive parts list. Just a couple of accessories shown. i.e. Flavorizer insert; meat probe. 
1: why no list and prices?
2. Do you just call them when parts needed?
3. And do they have what you need?

Have only needed 2 things in 11 years and I just called Greg.  I think me may be retired, but I am sure CS will help when anything comes up.

Thanks for the info. Still wonder why this issue is not published on their cite?  I suspect that there is a desire to imply that their products do not often require repair, which it appears is correct. I should have mine tomorrow as it is now here.

  My parts ordering experience with Memphis was ordering a spare igniter that I wanted for a spare. BTW - still using the original igniter that's almost 5 years old.

  I had a few warranty items that were replaced promptly & w/o question.

  The ordering process is: simply call Memphis with the unit's serial # and tell the what you are after. If it's warranty or not the part is on the way to you chop chop. Non warranty items require a credit card #.

  I rather prefer this method vs on line ordering for several reasons. I feel the credit card info is more secure.  If there is parts # change or improvement you'll get the latest along with any info related to the

 replacement. Then it's always ao ask any questions you may have. I always found Memphis went out of their way to help. I got several good tips from Greg in the service dept when I talked to him..

 I hope you will enjoy your Memphis as much as much as I do.

 

Thanks John.  Just got a call and they will deliver to me today around noon. I'm ready to assemble.

Hope you’ve been working on hand exercises for all that film Other than that mine was a breeze to assemble. Hope the new Beale is as easy as the old Pros for you.

Reported it all on another thread with pics.  All went well. Ribs tomorrow. Thanks for the good wishes.