Pellet Fan

Pit Talk -- Comments and Questions Regarding These Pellet Pits => Camp Chef => Topic started by: Saddleman on September 18, 2018, 07:48:46 PM

Title: CC service great
Post by: Saddleman on September 18, 2018, 07:48:46 PM

I had a fire my fault. I emailed cc, need recommendations to fix. They are sending new hopper box, all new wiring, hot rod, 2 probes. I’m not taking apart till new stuff gets here.

Title: Re: CC service great
Post by: BC Buck on September 23, 2018, 03:05:51 PM

Quote from: Saddleman on September 18, 2018, 07:48:46 PM

I had a fire my fault. I emailed cc, need recommendations to fix. They are sending new hopper box, all new wiring, hot rod, 2 probes. I’m not taking apart till new stuff gets here.
[/quote

There customer service is topnotch.

Title: Re: CC service great
Post by: J_Schrader on February 12, 2020, 07:22:22 AM

Thanks for sharing!  Customer service is always an important aspect when deciding which pellet grill to purchase.

Title: Re: CC service great
Post by: Canadian John on February 12, 2020, 08:38:39 AM

 That is good old- fashioned customer service that is lacking in a lot of today's businesses. A company that treats their customers like is one that I will remember and recommend.