I had a fire my fault. I emailed cc, need recommendations to fix. They are sending new hopper box, all new wiring, hot rod, 2 probes. I’m not taking apart till new stuff gets here.

I had a fire my fault. I emailed cc, need recommendations to fix. They are sending new hopper box, all new wiring, hot rod, 2 probes. I’m not taking apart till new stuff gets here.
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There customer service is topnotch.

Thanks for sharing!  Customer service is always an important aspect when deciding which pellet grill to purchase.

 That is good old- fashioned customer service that is lacking in a lot of today's businesses. A company that treats their customers like is one that I will remember and recommend.