Especially when combined with no humans to answer sales and support calls for the last few months.
I kept hoping they would somehow survive, but it doesn't look like it was meant to be.
Hopefully nothing on my Q450 will break as their warranty is now useless.
Luckily, most of the parts can be replaced with parts from other manufacturers.
I did order (and received) a spare cover a few months ago. Figured if they didn't come through, I could dispute the charge.