Amazon.com has recently begun contracting deliveries through a variety of regional carriers. We have contact information for these carriers, as well as national carriers.
Important: Some national carriers use regional carriers to deliver your package. When this happens, your tracking information may not be accurately reflected on the national carrier website.
Some exceptionally large or heavy items may be shipped by a specialty carrier such as CEVA, ABF, Pilot, or XPO. Parcel Pool is used for standard deliveries to Alaska and Hawaii, and OnTrac is used for same-day deliveries to Seattle.
Common Carrier Tracking Information
Contact Information
UPS Phone: 1-800-742-5877
U.S. Postal Service Phone: 1-800-222-1811
Amazon About Deliveries Shipped with Amazon
FedEx Phone: 1-800-463-3339
DHL Express Phone: 1-800-225-5345
Other Carrier Tracking Information Contact Information
APEX/ECMS EXPRESS Phone: 1-855-266-9299
ABF Freight System Inc. Phone: 1-877-609-5681
Australia Post Phone: (within Australia) 13-POST-13-7678; (outside of Australia) +61-3-8847-9045
CEVA Logistics Phone: 1-800-592-7489 (6 a.m. to 5 p.m. PT)
DB Schenker Phone: 1-877-280-4573
TForce Final Mile Phone: 1-855-396-2639
Fidelitone Phone: 1-844-524-6320
Home Direct Phone: 1-877-819-5771
i-parcel Phone: 1-888-472-7235
Innovel Solutions Phone: 1-888-460-5404
Landmark Global Phone: 1-519-737-9101
LaserShip Phone: 1-804-414-2590
Lonestar Overnight Phone: 1-800-800-8984
Menlo Worldwide/UPS Supply Chain Solutions Phone: 1-800-443-6379
MSI Phone: 1-519-737-9101
Non Stop Delivery (NSD) Phone: 1-844-401-9082
OnTrac Phone: 1-800-334-5000
Parcel Pool Phone: 1-877-727-2354
Pilot Phone: 1-877-549-0160
Prestige Phone: 1-877-778-0942
Schneider/Watkins Shepard Phone: 1-866-219-5973
Watkins Phone: 1-866-219-5973
WnDirect Phone: 1-516-254-4540 (4:00 a.m. to 6:30 p.m. EST)
XPO Logistics Phone: 1-844-285-5279
Zenith Phone: 828-469-1095
