Sorry Dave for your trouble. I will not try to defend recteq any further, I just think you had a bad experience that does not reflect the experience of most us other owners. With one exception (early control damaged and quickly replaced), my family of 3 590's have all been super good for over a year now. I'm sure you will find a good unit elsewhere if not already done. Keep in mind that electronics and high heat don't mix well, and any unit can have failures in the first few hours of use. Also, remember that those that are wounded often yell the loudest, while those who experience nirvana rarely comment at all. Best wishes,