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  • #1 by 02ebz06 on 18 Aug 2020
  • Having intermittent issues with the website this morning.

    Get this message:

    Connection Problems

    Sorry, SMF was unable to connect to the database. This may be caused by the server being busy. Please try again later.
  • #2 by Bar-B-Lew on 18 Aug 2020
  • I had it a few times yesterday.
  • #3 by Chokma on 18 Aug 2020
  • I just now got on -- no problem.
  • #4 by cookingjnj on 18 Aug 2020
  • I have not.
  • #5 by Canadian John on 18 Aug 2020

  •  Yesterday AM several times. So far, today is OK.
  • #6 by 02ebz06 on 18 Aug 2020
  • Seems to have cleared up for me, but now when I click a page or thread, the browser will say "connecting..." for a second or two before displaying the page or thread.
    Apparently the Server is having some performance issues.
  • #7 by dk117 on 18 Aug 2020
  • about an hour ago it was rather consistent, seems resolved now. 
  • #8 by SmokinHandyman on 18 Aug 2020
  • about an hour ago it was rather consistent, seems resolved now.

    Same here
  • #9 by jdmessner on 20 Aug 2020
  • Having intermittent issues with the website this morning.

    Get this message:

    Connection Problems

    Sorry, SMF was unable to connect to the database. This may be caused by the server being busy. Please try again later.


    I got this for the first time earlier today. I was able to get on OK when I tried a little later.
  • #10 by Hank D Thoreau on 21 Aug 2020
  • Looks like the forum is hosted on a Sun Solaris server. Sun is now owned by Oracle.
  • #11 by Bentley on 02 Sep 2020
  • Just having this happen to me for the 1st time.  On chat with HostGator trying to get an answer about what it is,
  • #12 by Canadian John on 02 Sep 2020

  •  Just happened to me. Retry worked OK.
  • #13 by Bentley on 02 Sep 2020
  • Just some notes for Adam...

    Here's what I got:

    https://paste.pics/ae2d7c1aa009996a8081decde6f85638

    Yes, your domain's DNS records are pointed to Hostgator as shown here:

    http://leafdns.com/index.cgi?testid=74A7796D

    That error message you are getting- It's due to either too many connections on the server or incorrectly set details in your Settings.php



    HostGator allows a maximum of 25 simultaneous MySQL connections per cPanel. If you exceed this limit, you will receive a max_user_connections error. Typically, either your site has too much traffic for the shared server, or your site may be under attack.
    Typically, either your site has too much traffic for the shared server, or your site may be under attack. It is your responsibility to fix this by updating your web framework to the newest version, optimizing/indexing databases, or upgrading to a VPS or Dedicated server.
    To fix this, simply optimize your mysql database and here's a link to guide you:

    https://www.hostgator.com/help/article/optimize-mysql-resource-usage

    No, its referring to MySQL connections not visit.
    HostGator does not impose any limits on the number of visitors your website can receive. Allow visit per day is 7,000 - 8,000.



    That would be great! Here are some reference you can share with your IT for more info:

    https://www.hostgator.com/help/article/mysql-connection-limits-processor-limits

    https://www.hostgator.com/help/article/max-user-connections-vs-too-many-connections
    Hope I was able to provide the best support today regarding database concern. Aside from this, is there anything else I can brighten your day with?

  • #14 by Bentley on 10 Sep 2020
  • Same issue for the last 15 minutes.  Hostgator today admitted it was an issue on their end...Hope I have not tied us into a sinking ship for 3 years.  That would be par for the course!
  • #15 by pmillen on 10 Sep 2020
  • Yeah, we hope that, too.  I think it's worse today.
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