I got my Smokepro DLX in July and have used it every weekend except one since then. I have had zero issues. I rolled it in and out of the garage for a month before I got the cover then moved it to the patio and it is just as steardy as the day I assembled it. The controller has worked just as advertised with no big temp swings like others have reported. Maybe I've been lucky, but it was the best decision I've made do far. As for cleanup, I thought it was going to be just empty the cup and move on, but that's not the case. I have to clean it out every 3 cooks to remove ash and clean the drip pan. A small vacuum from Harbor Freight and a heavy duty scrapper is all I needed so far. The grill fits in my dishwasher just fine so that hasn't been any problems. The other main reason I bought a CC is the reports of great customer service and the 3 year warranty.