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Author Topic: Calling CC agian to get parts or return  (Read 1784 times)

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BC Buck

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Calling CC agian to get parts or return
« on: September 04, 2018, 07:07:58 AM »

Temp now is not fluctuating or spiking. It is between +40 too 100 degrees hotter than controller thinks. Also controller jumps 30 deg in one second once in a while. Bad RTD and or controller and not first one. Almost ruined good pork steaks with SOB.
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triplebq

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Re: Calling CC agian to get parts or return
« Reply #1 on: September 04, 2018, 07:32:09 AM »

This is sad to hear. Hopefully CC will help you get a resolution.
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Orion Smoker Blaz'n Grid Iron Cookshack FEC-120 Cookshack Charbroiler CB036

Canadian John

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Re: Calling CC agian to get parts or return
« Reply #2 on: September 04, 2018, 09:41:10 AM »


That's a bummer. Thank goodness you were monitoring the cook..Thinking out loud, if you like the pit and continue to have electrical gremlins haunt you, a 3RD party controller may be the answer.
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BC Buck

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Re: Calling CC agian to get parts or return
« Reply #3 on: September 04, 2018, 06:20:08 PM »


That's a bummer. Thank goodness you were monitoring the cook..Thinking out loud, if you like the pit and continue to have electrical gremlins haunt you, a 3RD party controller may be the answer.
Trying to decide weather to go that route and spend another $200+ or take a beating selling on CL. Buying a new grill is not a cheap option but could cut down on frustrations.
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Canadian John

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Re: Calling CC agian to get parts or return
« Reply #4 on: September 05, 2018, 01:48:20 PM »

 
 Homer, does that we will loose you?  Hopefully not!  Is there an other pellet pit you are considering?  :D
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Canadian John

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Re: Calling CC agian to get parts or return
« Reply #5 on: September 05, 2018, 02:41:07 PM »

Perhaps things will change, who knows. Personally, I am glad you are still hanging around.

If the brand of pit and/or the poor support was the driver in deciding to sell your pit, rest assured not all American companies treat us Canadians poorly. I have had nothing but excellent service from Memphis

in the US..





« Last Edit: September 05, 2018, 02:52:19 PM by Canadian John »
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