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Author Topic: Memphis Grills Acquired by Alfresco Grills  (Read 1009 times)

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ZCZ

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Re: Memphis Grills Acquired by Alfresco Grills
« Reply #15 on: March 21, 2024, 02:57:12 PM »
Wondering if anyone has made contact with Alfresco Grills regarding support issues for your Memphis Grill?  And thoughts/assesments?
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2013 Memphis Pro
24th in Ribs at the 2015 American Royal
Titus 3:3-7

ZCZ

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Re: Memphis Grills Acquired by Alfresco Grills
« Reply #16 on: March 21, 2024, 08:18:47 PM »
I filled out a form in their “contact us” area of their webpage and got a fairly quick reply from Steve Piper of Suoerior Equipment Solutions, Inc. I dont have any issues but thought I would reach out.  Hs said you can contact them via phone at (866)203-5607.  I have a friend in MN who needs a new ITC1 controller for his Pro but he has not yet initiated contact.
FYI: the fans, auger motors and igniters are fairly common items you replace off Amazon.
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2013 Memphis Pro
24th in Ribs at the 2015 American Royal
Titus 3:3-7

Bentley

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Re: Memphis Grills Acquired by Alfresco Grills
« Reply #17 on: March 21, 2024, 08:46:45 PM »
Might give them a call about the Pro combustion chamber.
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