Pellet Fan

Please login or register.

Login with username, password and session length
Advanced search  

News:

Welcome to Pellet Fan!

Pages: [1]   Go Down

Author Topic: Firecraft Website  (Read 1853 times)

0 Members and 1 Guest are viewing this topic.

bten

  • Using less gas.
  • **
  • Offline Offline
  • Posts: 66
Firecraft Website
« on: December 12, 2018, 09:53:37 PM »

Looks like the firecraft web site is down.  Not a good sign.
Logged

W6YJ

  • Starting to taste the Smoke.
  • ***
  • Offline Offline
  • Posts: 221
Re: Firecraft Website
« Reply #1 on: December 12, 2018, 10:21:02 PM »

Especially when combined with no humans to answer sales and support calls for the last few months.

I kept hoping they would somehow survive, but it doesn't look like it was meant to be.

Hopefully nothing on my Q450 will break as their warranty is now useless.

Luckily, most of the parts can be replaced with parts from other manufacturers.

I did order (and received) a spare cover a few months ago. Figured if they didn't come through, I could dispute the charge.
Logged

jgrayson

  • Starting to taste the Smoke.
  • ***
  • Offline Offline
  • Posts: 125
Re: Firecraft Website
« Reply #2 on: December 13, 2018, 11:13:49 AM »

I had a feeling the website would disappear soon.  I'll be kicking myself at some time in the future for not buying a spare cover while they were available.

I'm happy with the Q450.  It's a nice machine, and I'm disappointed they were unable to continue.  My guess is that they should have kept their reseller status with Traeger and Memphis to keep sales volume instead of focusing solely on their own product.
Logged
Have fun, John Yoder YS640S; Oklahoma Joes The Judge Charcoal Grill

bucky919

  • Using less gas.
  • **
  • Offline Offline
  • Posts: 43
Re: Firecraft Website
« Reply #3 on: December 13, 2018, 12:03:24 PM »

I think I may have a cover, that mine came with that I will never use. Probably still in the box if I can find it.
Logged
FireCraft Q450

LowSlowJoe

  • Thinkin about Renouncing Charcoal.
  • *****
  • Offline Offline
  • Posts: 735
  • Smoking out of southeastern Michigan
Re: Firecraft Website
« Reply #4 on: December 18, 2018, 08:43:33 AM »

I think I may have a cover too...  new in box.  I'd have to search for it...  but if someone wants it and is willing to pay shipping, I'd be more then happy to send it to them.( assuming I can find it)
Logged
Fast Eddy PG500, Traeger Texas, Traeger Junior, Traeger PTG, GMG Davy Crockett
Pages: [1]   Go Up