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Author Topic: Ordering parts from GMG  (Read 1699 times)

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Starship

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Ordering parts from GMG
« on: October 17, 2017, 02:37:11 PM »
Ordered a new igniter from GMG 5 days ago. Went to their online tracking and it says "currently processing" (whatever that means).

I have ordered things before (it has been a while) and got them in two or three days. Anyone have any idea what current shipping time are?
I know they are in Nevada and I'm in Oregon, so not looking for delivery date so much as when it was sent. 5 days in "processing" seems a bit excessive.
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Starship

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Re: Ordering parts from GMG
« Reply #1 on: October 17, 2017, 03:01:08 PM »
Just heard back from GMG and should be delivered today.
Good ol GMG... :) :)
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Mudflap

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Re: Ordering parts from GMG
« Reply #2 on: October 17, 2017, 10:25:57 PM »
Not in Springfield Oregon any more?

Warranty card I sent in 3-4 years ago said Lakeside Oregon.
« Last Edit: October 17, 2017, 10:29:00 PM by Mudflap »
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Brushpopper

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Re: Ordering parts from GMG
« Reply #3 on: October 18, 2017, 07:36:18 AM »
Quote from: Starship on October 17, 2017, 02:37:11 PM
Ordered a new igniter from GMG 5 days ago. Went to their online tracking and it says "currently processing" (whatever that means).

I have ordered things before (it has been a while) and got them in two or three days. Anyone have any idea what current shipping time are?
I know they are in Nevada and I'm in Oregon, so not looking for delivery date so much as when it was sent. 5 days in "processing" seems a bit excessive.

I've had that happen also.  Then all of a sudden...

Quote from: Starship on October 17, 2017, 03:01:08 PM
Just heard back from GMG and should be delivered today.
Good ol GMG... :) :)
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Bentley

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Re: Ordering parts from GMG
« Reply #4 on: October 18, 2017, 06:01:38 PM »
I think the Reno PO Box is just for LLC purposes and they still have where house in OR and they are also in N Cal part of the year, Cottonwood I think...
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Clonesmoker

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Re: Ordering parts from GMG
« Reply #5 on: October 23, 2017, 10:59:56 AM »
I have used the GMG WiFi app to email for parts and they responded within an hour and got the parts ordered on a Saturday and had them on Tuesday the following week.  No complaints here!
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