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Author Topic: Strange  (Read 1361 times)

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Jon515

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Strange
« on: June 16, 2019, 11:08:14 PM »
I was using my grill at high heat tonight (3rd party thermometer read over 500) the GMG display and phone app read zero.  If I adjusted the temp it would read what the GMG was “at.” Has anyone experienced this or have an idea of the cause?

Thanks,
Jon
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GREG-B

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Re: Strange
« Reply #1 on: June 17, 2019, 01:02:17 AM »
Time to call GMG CS.  I've always had my questions answered by them.  Good luck.
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If the women don't find ya handsome, they should at least find ya handy.

Bentley

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Re: Strange
« Reply #2 on: June 17, 2019, 04:17:10 PM »
No idea how to help.
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Jon515

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Re: Strange
« Reply #3 on: June 20, 2019, 09:42:22 AM »
Thanks for the replies guys.  GMG CS thinks its the thermal sensor. I ordered a new one yesterday, about 15 bucks shipped. Pretty cheap fix!
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Canadian John

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Re: Strange
« Reply #4 on: June 21, 2019, 08:49:05 AM »

 Please let us know how you made out after the part is changed.  Successful or not.
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Jon515

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Re: Strange
« Reply #5 on: July 17, 2019, 10:43:46 PM »
I swapped out the part, fired up grill and it seemed to be working again. I haven’t cooked on it since I’ve been using my smaller grill, but I probably will fire it up next week
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Mudflap

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Re: Strange
« Reply #6 on: July 17, 2019, 10:51:58 PM »
Good to hear its back working

Mudflap
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Just want to cook good food. DB GMG
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