What a pain. Door off, gutted, chimney off, upside down and basically everything off underneath. Took about an hour and 3 bandaids. Can’t even get close to the auger shaft without all of the above. Waited a long time for the tech (1-20 minutes) but did get 5 year parts, 25% off anything they sell and 4 more racks with 8 supports, might have helped that I dropped Pelletfan name. She said she was familiar with the site. Anyway back to puffing. Thanks Lew, got your PM but was well underway.