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All Things Considered => General Discussion--Non food Related => Topic started by: 02ebz06 on June 02, 2023, 02:31:33 PM

Title: Package Tracking Info has turned to nothing
Post by: 02ebz06 on June 02, 2023, 02:31:33 PM
Has anybody besides me noticed the USPS, UPS, and Fedex tracking info is pretty much non existent any more ?
 
Have a package that is supposed to be delivered today.
This is the tracking info:

Arrived at USPS Regional Origin Facility
MEDFORD OR DISTRIBUTION CENTER
May 31, 2023, 5:07 pm

Accepted at USPS Regional Origin Facility
MEDFORD OR DISTRIBUTION CENTER
May 31, 2023, 3:52 pm

Title: Re: Package Tracking Info has turned to nothing
Post by: Bentley on June 02, 2023, 02:49:36 PM
My experience with the USPS when this happens is it is lost.  Go to their website and get ready to file a claim!
Title: Re: Package Tracking Info has turned to nothing
Post by: hughver on June 02, 2023, 03:29:42 PM
I probably buy more things on-line than most people. My experience with tracking has been fairly positive, even items from China. On a typical day, I receive 2 or 3 packages, almost half from China the other half from either Amazon or my mail order drug provider (medicines).
Title: Re: Package Tracking Info has turned to nothing
Post by: urnmor on June 02, 2023, 04:16:27 PM
I have also noted a lack of detail in some instances but not all.  This usually happens on quick shipments or shipments that travel across country by truck.  That said 99% of my packages arrive on time or early.
Title: Re: Package Tracking Info has turned to nothing
Post by: Bar-B-Lew on June 02, 2023, 08:41:58 PM
I get a lot of records in the mail and usually have good success.

Recently, I had a package from about an hour away arrive at my local postal center and then somehow went to Puerto Rico.  It has been over a week since that happened.  I am not expecting to ever receive that album.  Will have to order another most likely.
Title: Re: Package Tracking Info has turned to nothing
Post by: MysticRhythms on June 02, 2023, 09:46:34 PM
Has anybody besides me noticed the USPS, UPS, and Fedex tracking info is pretty much non existent any more ?
 
Have a package that is supposed to be delivered today.
This is the tracking info:

Arrived at USPS Regional Origin Facility
MEDFORD OR DISTRIBUTION CENTER
May 31, 2023, 5:07 pm

Accepted at USPS Regional Origin Facility
MEDFORD OR DISTRIBUTION CENTER
May 31, 2023, 3:52 pm

Medford OR - I sure hope your package doesn't get to Troutdale.
Every package we have had go thru Troutdale ends up getting delayed by days.
There is a very long thread on Reddit discussing packages lost in Troutdale.
Title: Re: Package Tracking Info has turned to nothing
Post by: 02ebz06 on June 03, 2023, 09:24:26 AM
It was delayed. was supposed to be here yesterday.

Moving Through Network

In Transit to Next Facility, Arriving Late
June 2, 2023

Arrived at USPS Regional Origin Facility
MEDFORD OR DISTRIBUTION CENTER
May 31, 2023, 5:07 pm

Accepted at USPS Regional Origin Facility
MEDFORD OR DISTRIBUTION CENTER
May 31, 2023, 3:52 pm
Title: Re: Package Tracking Info has turned to nothing
Post by: GREG-B on June 03, 2023, 09:30:03 AM
SWMBO ordered something approx. 3 1/2 months ago and tracking showed it delivered, (never was) she filed a claim through USPS and received the check 2 weeks ago.  The package arrived yesterday. Probably went through Troutdale.  :rotf: :rotf:
Title: Re: Package Tracking Info has turned to nothing
Post by: Bar-B-Lew on June 03, 2023, 10:14:08 AM
Maybe I should do some research on how to file a claim with USPS.  I didn't know you could do such a thing.
Title: Re: Package Tracking Info has turned to nothing
Post by: 02ebz06 on June 03, 2023, 11:56:37 AM
I tried twice.
I get emails daily showing what will arrive.
In the emails it says wait 7 days for filing a claim.
I filed on day 8 and was informed that they no longer had information about the item.
Second time I filed after 2 days and never got a response.
Title: Re: Package Tracking Info has turned to nothing
Post by: Canadian John on June 03, 2023, 02:00:49 PM

 As far as tracking goes, https://parcelsapp.com/ usually provides more info than almost all of the carriers.. How they do it I don't know. I works for me.
Title: Re: Package Tracking Info has turned to nothing
Post by: 02ebz06 on June 03, 2023, 02:05:00 PM
I just tried it and it just shows the same info USPS does.
Title: Re: Package Tracking Info has turned to nothing
Post by: BigDave83 on June 03, 2023, 07:02:59 PM
Of all the stuff I have ordered, the only one that stands out to me and I tried to file a claim, was DHL. I ordered a used stock for one of my target guns,it showed delivered left at front door, it was winter there were no tracks to the front door all winter long.

 I filed the claim and then was told that it was left at the mail box, I lived out in the sticks, rural route delivery, I questioned this as to why they would lay it on my mailbox along the road, then I was told since it was a gun part and they don't ship gun parts that the claim was denied. I asked if it had been a hubcap for a 54 Buick if they would have paid and was told yes but they won't ship gun parts. So I told them it was a 54 Buick hubcap and it was  my mistake on it being a gun stock, saying it was impossible for it to be a gun stock since they won't accept gun parts for shipment. Still denied. About 2 months later the snow had cleared some,  I saw something in the woods across the road, sure enough there was my $400 McMillan fiberglass stock. Apparently the wind took it and carried it over in to the woods. Fortunately for me it was packed well.
Title: Re: Package Tracking Info has turned to nothing
Post by: Bentley on June 03, 2023, 07:48:19 PM
Amazon order that is being delivered by USPS.  Just got this email, was sitting in the family room watching TV at 6:30.  Our regular carrier does not work on Saturday.  I would bet my life the substitute never even came to the house.  Just let her worry about it on Monday!  Cuz if I don't deliver it, Bentley will just get an email and there aint Richard he can do about it!

Shipped with USPS
Tracking ID: 9361289703020954697583
Saturday, June 3
6:36 PM
Delivery rescheduled by the carrier
Culpeper, VA US
6:36 PM
Delivery attempted.
Culpeper, VA
6:10 AM
Package is out for delivery.
Culpeper, VA US

Latest Update
Your item was returned to the Post Office for address verification on June 3, 2023 at 6:36 pm in CULPEPER, VA 22701 because of an incomplete address. Your item will go out for delivery on the next delivery day if the address can be verified.


Title: Re: Package Tracking Info has turned to nothing
Post by: Bar-B-Lew on June 03, 2023, 07:57:14 PM
That same thing has happened to me several times when USPS is making an Amazon delivery over the weekend.
Title: Re: Package Tracking Info has turned to nothing
Post by: BigDave83 on June 03, 2023, 08:18:59 PM
There was a mail carrier that hung out at one of my customers shop. He said we don't deliver packages on Saturdays, it gets scanned and left at the  post office then we just update it couldn't be delivered and would get dropped off Monday. He was a walking carrier. Would drive the little mail truck and park it deliver the block the move to the next one.
Title: Re: Package Tracking Info has turned to nothing
Post by: ylr on June 03, 2023, 10:38:35 PM
As someone who worked part time with the USPS 25 years ago, I can vouch that their quality of service has taken a big hit. Packages that are scanned "delivered", but actually not, mail going in the wrong boxes, ect.  My coworkers to a person used to do their jobs with a sense of pride, now I'm not so sure the people that are there now do.
Title: Re: Package Tracking Info has turned to nothing
Post by: 02ebz06 on June 04, 2023, 10:54:45 AM
As someone who worked part time with the USPS 25 years ago, I can vouch that their quality of service has taken a big hit. Packages that are scanned "delivered", but actually not, mail going in the wrong boxes, ect.  My coworkers to a person used to do their jobs with a sense of pride, now I'm not so sure the people that are there now do.

I had the same thing in another neighborhood where we had the group mailboxes.
He would make them all as delivered before taking them out of his vehicle.
3 time in one year I didn't get packages that had been marked as delivered. I think it was a total of 5 times over a couple years.
I went to the post office to complain to the supervisor and was told there was nothing could be done unless there were complaints from multiple people.
Title: Re: Package Tracking Info has turned to nothing
Post by: Bentley on June 04, 2023, 12:15:38 PM
Our M-F carrier is top notch!
Title: Re: Package Tracking Info has turned to nothing
Post by: urnmor on June 04, 2023, 12:17:37 PM
I have to say the mail service in our area has been great.  Maybe it is because we live in the lower slower Eastern Shore of MD however over the 16 years we have lived here the US Postal Service has been very reliable.
Title: Re: Package Tracking Info has turned to nothing
Post by: BigDave83 on June 04, 2023, 07:47:22 PM
I have a PO box in a small post office, it was close to where I worked so easy to get to. The lady that runs it used to work at one that was close to my former house.
 
 She will call or send me a text if a package is there and I don't get it before it is due to be sent back. I get  my mail maybe twice a month. The benefits of small town living. If she is out front when I stop, she will say stamp prices are going up next week to get people buying before the increase.
Title: Re: Package Tracking Info has turned to nothing
Post by: okie smokie on June 05, 2023, 09:31:24 AM
Our current mail man is the perfect picture of an angry, disturbed person. He has not yet gone "postal", but if you say "hello", he just gives you the "dead fish" stare. Has been on our route for about 10 yrs. Perhaps he is just deaf and mute? Not!
I was raised in Oklahoma City, and we had the same postman for 30+ years. He was on foot with large bag, and was always smiling. He knew everyone and was well liked and trusted. 
Times have changed--I never place mail of value in the mail box, as we have been witness to mail robbery. As we watched someone drove up to our box and quickly removed a letter with a check enclosed. Reported it to the police and and was told to call and report to postal service since it was a federal crime. Did so and was then told that the postal service had no ability to go after these folks. I did not have a license number to investigate anyhow. Now I pay all bills on line, or take them to the post office.
Title: Re: Package Tracking Info has turned to nothing
Post by: pmillen on June 05, 2023, 10:31:11 AM
As I write this an automated FedEx tracking system is sending me a series of conflicting and, probably out of sequence, texts about an incoming package.  It may be due to my signing up for the text messages just this morning.

Whatever, the information is next to worthless.

I'll wait and see how well their system performs on my next delivery.
Title: Re: Package Tracking Info has turned to nothing
Post by: Canadian John on June 05, 2023, 06:17:06 PM

 Isn't there any good news out there?
Title: Re: Package Tracking Info has turned to nothing
Post by: 02ebz06 on June 05, 2023, 07:18:35 PM
Not much.
I didn't mention the UPS package that I shipped to my son that had the contents removed and a bag of nuts & bolts put in it.
Contacted UPS and was a waste of time.
First person I talked to and explained the situation transferred me to one in their "investigations" department.
She had no interest in looking into it and transferred me to claims department.
Just by persons attitude I knew I was never going to get any compensation.
She took all my info and as expected, nothing happened.

Title: Re: Package Tracking Info has turned to nothing
Post by: pmillen on June 05, 2023, 07:23:12 PM
...UPS package that I shipped to my son that had the contents removed and a bag of nuts & bolts put in it.

Had this been a USPS package it would have been a federal crime and the Postal Service is tenacious in investigating.
Title: Re: Package Tracking Info has turned to nothing
Post by: Bentley on June 05, 2023, 08:50:31 PM
Of course!  Our M-F carrier knew where our address was and did not seem to have issues with the address on the package...the package was delivered today, to the doorstep!



 Isn't there any good news out there?
Title: Re: Package Tracking Info has turned to nothing
Post by: Canadian John on June 06, 2023, 10:03:15 AM

 All of this reminds me of one of my friends telling me about a postman he knew.  He used to take any interesting magazines home, read them, then deliver.  This was decades ago.
Title: Re: Package Tracking Info has turned to nothing
Post by: urnmor on June 06, 2023, 02:15:10 PM
I am also finding many companies seems to be given a date that is further out so that you feel good when it arrives early. Just wondering if this has been happening to anyone else?
Title: Re: Package Tracking Info has turned to nothing
Post by: 02ebz06 on June 06, 2023, 02:31:33 PM
Amazon has been big on that for me.
Title: Re: Package Tracking Info has turned to nothing
Post by: Bar-B-Lew on June 06, 2023, 03:28:07 PM
In general, I feel that the USPS has been delivering packages via media mail much quicker than a year or so ago.  I'm talking I've received something from CA in two days that would have taken at least 1.5 weeks not too long ago.  So, IMO, something has improved in their operations.

UPS is a little different story.  I think things are taking a day or two longer with them than previously.

If Amazon is controlling the supply chain, I feel their times are pretty accurate and generally fast.  I've received some same day deliveries.  If it is a 3rd party vendor involved that is fulfilling the order, it does take longer than direct out of the Amazon warehouse somewhere.
Title: Re: Package Tracking Info has turned to nothing
Post by: Bar-B-Lew on June 14, 2023, 10:56:40 AM
Amazon is dropping the ball this week.  First time in a long time that I have had trouble with their delivery dates.  Have three orders out there now that will miss their expected deliveries by 1-3 days.

Update from an earlier post in this thread.  I did receive the package that went to Puerto Rico via USPS by mistake.  And, it was in pretty good shape too.  I went to local post office to let them know.  They found a picture of it in their system and requested I file a request online regarding a lost package.  That would get post office locations from the route from Puerto Rico to here looking for the item.  Then there would be another step or two I could do after that.  Tried that.  Filled out online form and it failed to send because something wasn't working on the USPS site.  Two days later, I could see the package shipped out of Puerto Rico and then ultimately made it here a few days later.
Title: Re: Package Tracking Info has turned to nothing
Post by: BigDave83 on June 14, 2023, 04:16:43 PM
Amazon shipping is more and more of a joke as it goes on. Free 2 day prime shipping usually takes 3 to 10 days, now some items in the order will say 2 day Prime and they get you with Prime shipping on other items. Maybe it depends on the warehouse it is being shipped from.
Title: Re: Package Tracking Info has turned to nothing
Post by: Bar-B-Lew on June 14, 2023, 04:37:08 PM
Amazon shipping is more and more of a joke as it goes on. Free 2 day prime shipping usually takes 3 to 10 days, now some items in the order will say 2 day Prime and they get you with Prime shipping on other items. Maybe it depends on the warehouse it is being shipped from.

They have a huge warehouse and an airport 15 minutes from my house so I usually get pretty good service.  I guess I am fortunate for that when their supply chain is working as planned.  I can very frequently order things today and get them delivered tomorrow.
Title: Re: Package Tracking Info has turned to nothing
Post by: ylr on July 10, 2023, 11:46:48 AM
Well, I have a nice Fedex story!  :P A couple of weeks ago, I had a camera and some lenses that were scheduled to be delivered. That morning, we had a severe thunderstorm blow through. It dumped about 3" of rain in an hour and a half, causing the ditch that runs next to the road in front of our house to flash food, putting about 100 feet of road under water(only a couple of inches, but still), and the 60mph winds that came with it snapped the top off of our dogwood tree, blocking the driveway about 75 feet from the road. Our driveway is about 300 feet long. Anyway, I got an email that afternoon (after the power came on) saying that my package had been delivered! The next day, I contacted them, and they said the package was marked "delivered" by mistake.(I then made the mistake of not getting the guy's name).

I waited several days. No package. Tried to contact Fedex again, dealt with the robo compaint thing, and they gave me a case #. No reply after a day, so I contacted the people who sent the camera, perhaps they could do something on their end? Fedex said the package was delivered, period. The camera people said I would have to file a police report in order for them to file an insurance claim.

1. I would think it would be against the law to file a police report on something that was never stolen.
2. Fedex usually has a photo showing the package delivered when they send the "package delivered" email. This one, of course, did not have that.
3. At the time of delivery stated, my driveway was blocked, so no delivery could be made at my house. Besides, I was looking out the window at the time to see if any of the other trees had fallen down. At no time was there ever a Fedex truck at my place.
4. I live in a rural area. Who is going to come up my driveway(which is blocked) and steal a package(with me watching the very area the package was supposed to be delivered)? ::)

Fedex has had a history of postponing deliveries 2-3 days until there are enough stops in my area to make it economical for them. From here on out, I'll have to arrange Fedex to drop off packages in Owensboro(15 miles away), if there are no other alternative to Fedex. When I get back from my vacation, I'm going to complain some more to Fedex. :pig:
Title: Re: Package Tracking Info has turned to nothing
Post by: urnmor on July 10, 2023, 12:31:43 PM
Did you ever get your camera
Title: Re: Package Tracking Info has turned to nothing
Post by: ylr on July 10, 2023, 11:06:13 PM
Did you ever get your camera

Nope! I'm guessing that it is either in a truck or the  warehouse in Evansville,  IN! Or someone at FedEx took it home, who knows!
Title: Re: Package Tracking Info has turned to nothing
Post by: hughver on July 11, 2023, 11:28:08 AM
Around Christmas, our doorbell rang and it's our FedEx driver, he brought a toy (gift) for our dog Tina. During the year, every time he delivers, Tina vigorously greats him when she is in our gated front courtyard.
Title: Re: Package Tracking Info has turned to nothing
Post by: Fat Freddy on July 14, 2023, 11:01:26 AM
I got a strange one with Fed ex today. My wife bought a lot of lotions body mists and body creams to give as gifts throughout the year. Package said it was supposed to arrive yesterday but it didnt. We are in Iowa and today packaging says it is in transit to San Fidel MN. I have never heard of that town so I did a search and found out there is a San Fidel NM. Thinking I messed up and read it wrong i went back to the fed ex tracking and it does indeed say MN, looked several times. So I used the online chat, which tells me AI is useless, but I finally was able to get a number to call. After calling and pressing this for that and that for this finally got a person I that made the AI chatbot much better customer service but the person said that the package tracking number I gave them from their website does not exist. So wife called company she ordered from and they looked it up and it shows to them it was delivered in Goodyear AZ. They told her that they are going to research this and if they have to will ship replacements 2 day, just asked her to give until the end of the day to hear from them.
Title: Re: Package Tracking Info has turned to nothing
Post by: ScottE on July 15, 2023, 09:09:30 AM
I've had pretty good luck with USPS and UPS, but recently had a case where FedEx used the same tracking number for two different packages, sent from and to different addresses. I don't know how that could even happen, but it did, and caused quite a bit of confusion.