Well, I have a nice Fedex story!
A couple of weeks ago, I had a camera and some lenses that were scheduled to be delivered. That morning, we had a severe thunderstorm blow through. It dumped about 3" of rain in an hour and a half, causing the ditch that runs next to the road in front of our house to flash food, putting about 100 feet of road under water(only a couple of inches, but still), and the 60mph winds that came with it snapped the top off of our dogwood tree, blocking the driveway about 75 feet from the road. Our driveway is about 300 feet long. Anyway, I got an email that afternoon (after the power came on) saying that my package had been delivered! The next day, I contacted them, and they said the package was marked "delivered" by mistake.(I then made the mistake of not getting the guy's name).
I waited several days. No package. Tried to contact Fedex again, dealt with the robo compaint thing, and they gave me a case #. No reply after a day, so I contacted the people who sent the camera, perhaps they could do something on their end? Fedex said the package was delivered, period. The camera people said I would have to file a police report in order for them to file an insurance claim.
1. I would think it would be against the law to file a police report on something that was never stolen.
2. Fedex usually has a photo showing the package delivered when they send the "package delivered" email. This one, of course, did not have that.
3. At the time of delivery stated, my driveway was blocked, so no delivery could be made at my house. Besides, I was looking out the window at the time to see if any of the other trees had fallen down. At no time was there ever a Fedex truck at my place.
4. I live in a rural area. Who is going to come up my driveway(which is blocked) and steal a package(with me watching the very area the package was supposed to be delivered)?
Fedex has had a history of postponing deliveries 2-3 days until there are enough stops in my area to make it economical for them. From here on out, I'll have to arrange Fedex to drop off packages in Owensboro(15 miles away), if there are no other alternative to Fedex. When I get back from my vacation, I'm going to complain some more to Fedex.