Interesting... I was told they were working on a way to update the controller, no mention of having ones that already had the feature.

Just my wishful hopes.  I am not holding my breath on this one bit, but is how I would like it to go down for the best RT experience.  I did get another shipping update this morning for some reason.  It said awaiting shipment just like the last update on the 24th.

Got the shipped notification yesterday so the Bull is on the move.  Watch out!

Great news Grilltreats!  Where do you live?

Great news Grilltreats!  Where do you live?

Nashville

Great news Grilltreats!  Where do you live?

Nashville

Just received the call from the carrier and the delivery is set for tomorrow midday.  That was fast!

New controller is installed.  I will give it a try later today.

Adjusted probes to be identical last night using a glass of ice water.  One probe needed a -9 degree adjustment and didn't want to hold a steady temp. 

Today i put a pork loin on and inserted both probes to see how they compare.  Once again i 
am seeing almost a 100 degree difference between the 2.  The one probe is obviously bad....to late to call support so i will have to talk to them Monday.

So you can adjust the probe offset?  How does it know which is which?  Or is it adjusting the probe port?

With the new controller you can adjust the probe offset.  I assume you are really adjusting the port....so i have marked mine so that i always use the same one in each port.

I had this issue the first couple of cooks and although it seems like i shouldn't have to, i just bought an external probe.  I guess if i start hearing guys saying that the controller unit made a big change for them i will call.  But for now, i am not sure i want to tear mine apart and put a new one on to get the same results.

Anyone out there switch it out and get better results?  RT did offer to ship me a new one.  Very easy (also sent me a new shelf that was bent on delivery).  I told them to hold it until i was sure i was going to switch it out.

Any good experiences with the switch out is everyone getting the same inconsistent results?

Thanks...

New probes are on the way.  I will report back once I have a chance to use them. 

I got the new probes and have dialed in the offset.  They were both within a couple of degrees of my Thermoworks thermometer.  They both seem stable....unlike the one original. 

I feel confident that the one bad probe was my trouble all along.  I shipped the original probes and controller back to Rec Tec so they can test them.  I also included 3 pages of pictures and narrative to show them what I was experiencing. 

Rec Tec support has been great during this process.  Very polite and professional.

Glad you got the issue resolved.  My probes read 35 and 37 in the ice water test, close enough for now.  I really want the firmware that allows for probe calibrations.