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Author Topic: RT-700 Temp Probes  (Read 5097 times)

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grilltreats

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Re: RT-700 Temp Probes
« Reply #15 on: May 30, 2018, 12:29:19 PM »
Quote from: LowSlowJoe on May 30, 2018, 12:10:32 PM
Interesting... I was told they were working on a way to update the controller, no mention of having ones that already had the feature.



Just my wishful hopes.  I am not holding my breath on this one bit, but is how I would like it to go down for the best RT experience.  I did get another shipping update this morning for some reason.  It said awaiting shipment just like the last update on the 24th.
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Kamado Joe 18" with CyberQ Wi-Fi controller
REC TEC RT-700 with front shelf and sear kit since 6/1/18
Bullseye since 4/6/19

grilltreats

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Re: RT-700 Temp Probes
« Reply #16 on: May 31, 2018, 01:19:05 PM »
Got the shipped notification yesterday so the Bull is on the move.  Watch out!
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Kamado Joe 18" with CyberQ Wi-Fi controller
REC TEC RT-700 with front shelf and sear kit since 6/1/18
Bullseye since 4/6/19

Ralphie

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Re: RT-700 Temp Probes
« Reply #17 on: May 31, 2018, 01:48:45 PM »
Great news Grilltreats!  Where do you live?
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Rec Tec Stampede RT-590  40 going on 13

grilltreats

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Re: RT-700 Temp Probes
« Reply #18 on: May 31, 2018, 01:50:31 PM »
Quote from: Ralphie on May 31, 2018, 01:48:45 PM
Great news Grilltreats!  Where do you live?



Nashville
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Kamado Joe 18" with CyberQ Wi-Fi controller
REC TEC RT-700 with front shelf and sear kit since 6/1/18
Bullseye since 4/6/19

grilltreats

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Re: RT-700 Temp Probes
« Reply #19 on: May 31, 2018, 03:24:13 PM »
Quote from: grilltreats on May 31, 2018, 01:50:31 PM
Quote from: Ralphie on May 31, 2018, 01:48:45 PM
Great news Grilltreats!  Where do you live?



Nashville



Just received the call from the carrier and the delivery is set for tomorrow midday.  That was fast!
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Kamado Joe 18" with CyberQ Wi-Fi controller
REC TEC RT-700 with front shelf and sear kit since 6/1/18
Bullseye since 4/6/19

DialTone301

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Re: RT-700 Temp Probes
« Reply #20 on: June 02, 2018, 08:02:02 AM »
New controller is installed.  I will give it a try later today.
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Rec Tec RT- 700

DialTone301

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Re: RT-700 Temp Probes
« Reply #21 on: June 02, 2018, 03:54:27 PM »
Adjusted probes to be identical last night using a glass of ice water.  One probe needed a -9 degree adjustment and didn't want to hold a steady temp. 

Today i put a pork loin on and inserted both probes to see how they compare.  Once again i 
am seeing almost a 100 degree difference between the 2.  The one probe is obviously bad....to late to call support so i will have to talk to them Monday.
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Rec Tec RT- 700

Ross77

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Re: RT-700 Temp Probes
« Reply #22 on: June 02, 2018, 05:07:07 PM »
So you can adjust the probe offset?  How does it know which is which?  Or is it adjusting the probe port?
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Rec Tec RT-680 Char-Broil Patio Bistro  MES: Sold WSM: Sold

DialTone301

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Re: RT-700 Temp Probes
« Reply #23 on: June 02, 2018, 05:18:32 PM »
With the new controller you can adjust the probe offset.  I assume you are really adjusting the port....so i have marked mine so that i always use the same one in each port.
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Rec Tec RT- 700

Spartan Smoker

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Re: RT-700 Temp Probes
« Reply #24 on: June 04, 2018, 07:26:16 AM »
I had this issue the first couple of cooks and although it seems like i shouldn't have to, i just bought an external probe.  I guess if i start hearing guys saying that the controller unit made a big change for them i will call.  But for now, i am not sure i want to tear mine apart and put a new one on to get the same results.

Anyone out there switch it out and get better results?  RT did offer to ship me a new one.  Very easy (also sent me a new shelf that was bent on delivery).  I told them to hold it until i was sure i was going to switch it out.

Any good experiences with the switch out is everyone getting the same inconsistent results?

Thanks...
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RecTec RT-700 with Cold Smoking Box

DialTone301

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Re: RT-700 Temp Probes
« Reply #25 on: June 04, 2018, 04:26:57 PM »
New probes are on the way.  I will report back once I have a chance to use them. 
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Rec Tec RT- 700

DialTone301

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Re: RT-700 Temp Probes
« Reply #26 on: June 10, 2018, 11:29:55 AM »
I got the new probes and have dialed in the offset.  They were both within a couple of degrees of my Thermoworks thermometer.  They both seem stable....unlike the one original. 

I feel confident that the one bad probe was my trouble all along.  I shipped the original probes and controller back to Rec Tec so they can test them.  I also included 3 pages of pictures and narrative to show them what I was experiencing. 

Rec Tec support has been great during this process.  Very polite and professional.
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Rec Tec RT- 700

grilltreats

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Re: RT-700 Temp Probes
« Reply #27 on: June 10, 2018, 11:29:17 PM »
Glad you got the issue resolved.  My probes read 35 and 37 in the ice water test, close enough for now.  I really want the firmware that allows for probe calibrations.
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Kamado Joe 18" with CyberQ Wi-Fi controller
REC TEC RT-700 with front shelf and sear kit since 6/1/18
Bullseye since 4/6/19
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