I had this issue the first couple of cooks and although it seems like i shouldn't have to, i just bought an external probe. I guess if i start hearing guys saying that the controller unit made a big change for them i will call. But for now, i am not sure i want to tear mine apart and put a new one on to get the same results.
Anyone out there switch it out and get better results? RT did offer to ship me a new one. Very easy (also sent me a new shelf that was bent on delivery). I told them to hold it until i was sure i was going to switch it out.
Any good experiences with the switch out is everyone getting the same inconsistent results?
Thanks...