Yes, I told him exactly what was happening and the message the senders are getting. He then looks at his pm's, sees there are some in his in box and without talking to me makes his post. I then say, great you are getting them, but here is what the sender is getting. His response: "Well, my pm box isn't full, so why do you think my pm is broken"
I then tell him for the 3rd time what the issue is THE SENDER RECEIVES A MESSAGE SAYING YOU HAVE NO ACCOUNT. I don't know if your pm is full or broken or what, but this is the message the sender is getting.
Him "Well, I don't know why people think my pm isn't working." I have officially given up.