Welcome to the team! I always love seeing a brand spanking new Pro out of the box. Has been a while since mine as that clean.
A note on open flame cooking: make sure you are in OF-1, OF-2 or OF-3 when using the direct flame insert. Do not cook with the insert when you have it set at a certain temp. Reason being when in one of the Open Flame modes the auger runs at a set speed and it bypasses the RTD. If you have it set at a temp the RTD will think the grill is too hot and will back down on pellet feed. Does that make sense?
Z
Makes perfect sense. Thanks.
I updated my previous post to say: "make sure you are in Direct Flame Mode then chose LOW, MED, or MAX when using the direct flame insert." (I have the old controller with the OF1, OF2, OF3). To get to Direct Flame run the temp selection up to 650, let go of the button then hit it one more time to get into one of the three DF modes.
Best way is to set the temp to 350 or so, once it gets to 350 enter one of the DF modes then open the hood.
NOTE: do not cook in DF mode with the hood closed.
The nice thing about DF (or OF mode on the old controller) is that you get to cook with the hood open. Can cook meat to their desired internal temp then set them to the side while you finish others.
Z