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Author Topic: CC service great  (Read 2269 times)

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Saddleman

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CC service great
« on: September 18, 2018, 07:48:46 PM »
I had a fire my fault. I emailed cc, need recommendations to fix. They are sending new hopper box, all new wiring, hot rod, 2 probes. I’m not taking apart till new stuff gets here.
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BC Buck

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Re: CC service great
« Reply #1 on: September 23, 2018, 03:05:51 PM »
Quote from: Saddleman on September 18, 2018, 07:48:46 PM
I had a fire my fault. I emailed cc, need recommendations to fix. They are sending new hopper box, all new wiring, hot rod, 2 probes. I’m not taking apart till new stuff gets here.
[/quote

There customer service is topnotch.
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J_Schrader

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Re: CC service great
« Reply #2 on: February 12, 2020, 07:22:22 AM »
Thanks for sharing!  Customer service is always an important aspect when deciding which pellet grill to purchase.
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Canadian John

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Re: CC service great
« Reply #3 on: February 12, 2020, 08:38:39 AM »

 That is good old- fashioned customer service that is lacking in a lot of today's businesses. A company that treats their customers like is one that I will remember and recommend.
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