When I first got my GMG I had an Auger jam so I thought. When I removed the pellet hopper I found I had a Auger bushing problem. I tried to bust it loose without breaking anything but could not get it apart. Called GMG and they sent out new parts. Once I new I didn't need to worry about breaking anything i took a hammer and chisel to it and was able to bust it loose. The bushing had seized. I was able to sand down the burs so it could be used to cook that day. So from that point on I take apart the auger and check on how it looks. I also added spacers on the motor mount bolts so when snugging it down it dose not tilt inward and create a bind on the shaft.
Just thought i would post some photos showing what it looks like.
1. Unplug the grill.
2. Get 5 gal bucket to set the hopper on when removed.
3. Remove the 4 bolts holding the hopper on and place hopper on bucket. (You may notice I started out using pellet container but hopper wanted to slide off so switched to bucket)
4. Remove the hopper/auger gasket. Remove the sheer pin. Remove the motor mounting bolts.(you will notice later that in this photo I forgot to put spacers back in last time.)
5. Place another bucket under the auger so when you pull it out pellets will not just fall on ground. Pull the auger out.
6. Check the auger bushing and sheer pin hole for wear. You can see this is the one that jammed on me years ago. Still works but has a lot of wear and tare on it.
7. Check tube for creosote build up at the fire pit end.
8. Clean out auger tube. I have one of those old brushes I think it was for cleaning under refrigerators. Run it down the tube.
8. Check end of auger and clean if needed.
9. Now put back together in revers order. This shows the extra spacers (flat washers) I put in to help a line the motor mounting. This part I felt helped mine and it may not be needed on yours.
GMG web site has some step by step procedure for clearing a auger jam also. Plus a lot of other great tips.
Mudflap