For the last few days I have been searching drip coffee machines. We don't need one @ the moment, just prepping. The last two we had/have are a large grocery store brand no longer available. The last one
lasted ~ 11 years and was used daily. Replacement carafes were available up to a few years ago. # 2(same model) is a few years into service. How much longer it will go is questionable. They make good coffee
too. They are 12C units, fed filtered water and descaled 2 - 3X/YR using a 50% vinegar solution.
No matter where I searched I never found any majoritty good reviews..The problems were, leaks, stopped working not hot any more and-FIRES..The company contacts were all about the same. LONG wait times
and poor service..The warranties were good(on paper).The problem is the customer pays shipping to and $20 to the company for its return, this coupled with lost time, makes returning the unit not worth the
hassle.
Cuisinart, that I used to think highly of is a let down. Customers with units that have died after many years of daily use finally died. A direct replacement was purchased on past performance only to let down with
some of the above mentioned problems.
Consumer Reports lists all but one manufacturer as average to poor with only one as being reliable. @ $400 + the M M is unaffordable and requires a $$$ only descaler every 100 brew.sessions. They don't allow
reusable filters either. I emailed the company with a few questions and wasn't answered. So much for service from a high end company..
No companies have replacement parts except for some that have baskets and carafes..It's a throw away world.
Does any other have any suggestions? My criteria is: 10 - 14C size, 12C desirable. Filter; cone, able to use reusable. Simple on/off switch. Don't need clock or timer. If a reliable unit has it, OK. Carafe. I like glass
as long as replacements are not over priced + available. The thermo SS carafes could be ok if easily cleaned, dont leak(pouring) and keep the coffee hot for 2 Hrs..
One option I have considered is buy what I feel is good. If it fails during warranty + I can't return it to the store where I bought it for an exchange or credit OK, otherwise into the land fill it goes-not my style.
CONTINUED BELOW..